Student Accounts

The Student Accounts Office provides a comprehensive financial operation to assist students with university accounts. We initiate billing, process loan and scholarship payments, and counsel students relative to their financial obligations. For more detailed information on Student Accounts please visit: https://www.unh.edu/business-services/UNHMUGtuit

Payment Due Dates

For UNH Manchester undergraduate degree students:

  • Fall tuition bills will post July 10 and are due August 1.
  • Spring tuition bills will post December 10 and are due January 1. 
  • Due dates for summer and J-Term courses are shown on the bills for those terms.

For graduate students:

  • Fall tuition bills will post August 10 and are due September 1. 
  • Spring tuition bills will post January 10 and are due February 1. 
  • Due dates for summer and J-Term courses are shown on the bills for those terms.
  • Additional charges (course fees, late fees, book fees, etc.) will be billed monthly on the 10th of every month and due on the 1st of the following month.
  • A late fee will be charged monthly for any unpaid balance. The late fee will be calculated as 2% of billed charges or $100, whichever is lower.
  • For any non-degree students, payment is due at the time of registration for any term.
  • ** Please note that UNH does not send bills through the mail. Bills are posted to students' individual WebCat accounts. Students will be notified through their UNH-assigned e-mail accounts when new bills are posted. **
CONTACT STUDENT ACCOUNTS

Phone: (603) 862-2230
Fax: (603) 641-4125
Email: Student.Accounts@unh.edu

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There are multiple ways you pay your tuition bill:

  • Electronic Payment – set up direct payment from a banking account (“e-check”)
  • Credit cards (Visa, Master Card, America Express, and Discover) are accepted via WebCat. There is a non-refundable service fee of 2.85 percent charged for all credit card payments.
  • Personal checks may be made out to UNH and mailed to: UNH Student Accounts, 88 Commercial Street, Manchester NH 03101.
  • Cash payments are not accepted on the Manchester campus effective July 1, 2024. Cash payments made be completed in-person on the Durham campus.
  • Establish a monthly payment plan.
      • An optional interest-free monthly payment plan is available to all degree students for the fall and spring semesters.  Payments will be due the first of each month from July - November (for the fall semester) and December - April (for the spring semester). To enroll in the payment plan log into your WebCat account:
        • After logging into WebCat:
        • Select Billing
        • Select View Your Account/Pay Bill 
        • Select Make One-time Payment to UNH/Setup Monthly Payment Plan
        • Select Payment Plan
        • Select semester plan and click Sign Up for New Payment Plan
  • Students may elect to set up a Parent Portal account for parents or others. To set up access for "Authorized pay" please log into your WebCat.
Payment Due Dates

Students can view specific due dates on their bill statement in WebCat.   

UNH does not send bills through the mail. Bills are posted to students' individual WebCat accounts. Students will be notified through their UNH-assigned e-mail accounts when new bills are posted.  

How to view your bill

Students can authorize anyone they want to access their UNH billing information through Parent Portal -- their parents, a family member, or a friend. Students are completely in charge of who has access, and can change that access at any time.

How to set up a parent portal account

What are pending items?

Pending items are anticipated credits that appear on your billing statement. These pending items are used to offset the balance due on your account. They may be loans or scholarships which have not yet arrived or monthly payments which are not yet due. Pending items may require further action. For more information go to WebCat and check your financial aid status.

What if I don't pay or pay late?

Non-payment can result in late fees, and may result in students being disenrolled from classes. Any outstanding balance could cause a financial hold which prevents registration and the mailing of transcripts and diplomas.

What are the most common causes preventing me from being financially clear?
  • Unpaid balance on student account
  • Reducing payments by anticipated aid without proper backup documentation
  • Master Promissory Note for federal Direct Loans is not signed
  • Entrance counseling for federal Direct Loans has not been completed
  • Missing Financial Aid documents
I stopped attending classes, can I get a refund?

Requests for refunds of undergraduate tuition and course charges will be considered only if the student completes official withdrawal procedures.

I’m the parent of a student, and I pay the bills… why won’t the Student Accounts Office speak to me about their account?

Account information is confidential between UNH and the student.  The student may grant permission for other people to have access to this information by filling out and submitting the Release of Student Information Permission Form (FERPA).

Who should I call if I have a question about my bill?

Please call Student Accounts at (603) 862-2230

Please note: The Student Accounts Office receives a considerable number of telephone calls.  We try to answer all calls on the day we receive them.  This is not always possible. If your call goes to voice mail, please leave the following information:

  • Name of Student 
  • Student ID# (starts with a 9)
  • Purpose of your call
  • A telephone number where you can be reached
Why is my financial aid not on my account?

If all your paperwork has been received and processed including the Aid Acceptance Form, your bill should include your financial aid as a pending payment. If you are expecting financial aid and it is not reflected on your bill, please call the Financial Aid office at (603) 641-4189 to review your account.

I have already made Payment arrangements (nelnet payment plan, financial aid, veterans benefits, etc). why do I keep getting a bill from UNH?

Bills are automatically generated once a month. You will receive a bill notification every month via your UNH email until your account is paid off (cleared).  Pending financial aid or arrangements with the Payment Plan will generally be reflected in the “memo” section of your bill, you will receive a bill every month until those payments are received.

How to update my student account with an external scholarship award/check i received?

All external scholarship award letters and checks should be forward to the Office of Student Accounts. Please note scholarship checks made out to UNH and the student need to be endorsed by the student before processing. A student signature is required on the backside of the check.  Non-university scholarship funds will not be credited to student accounts until the checks have been received.

External scholarship award letters and checks can be dropped off or mailed to:

UNH Manchester
Office of Student Accounts
88 Commercial Street
Manchester NH 03101