Heather Lavoie

Heather Staples

Advisory Board Member

Heather Staples is the Executive Vice President of and Chief Information Officer, Enterprise Operations, Business and Technology Solutions at Horizon Blue Cross Blue Shield of New Jersey. Ms. Staples joined Horizon in 2024 and is responsible for Enterprise Operations, Information Technology, Information Security, Enterprise Program Management Office and Analytics divisions.

Ms. Staples previously spent over a decade building and serving as President and CEO of Geneia, a health care technology, AI and analytics subsidiary of Capital BlueCross, serving more than 8 million members across health plans, and provider and employer organizations.

Ms. Staples has an extensive health care business and technology background, spanning more than three decades with national payors, providers and service organizations and founding start-up organizations.

Ms. Staples holds a Bachelor of Arts degree in Education from Notre Dame College and a Master of Business Administration from Southern New Hampshire University.