Coronavirus (COVID-19) Updates & Resources

unh manchester sunset

We've created this webpage to keep the UNH Manchester community informed during the evolving COVID-19 situation. We encourage you to check this page frequently for updates, important information and resources.

 

COVID-19 Testing (updated September 10)

UNH Manchester requires arrival testing as well as regular testing for all students, faculty and staff who plan to be on campus, vaccinated and unvaccinated. COVID-19 testing at UNH Manchester is self-administered and processed onsite.

If you are fully remote/not planning to be on campus, testing is not required but you must submit an opt-out form.

Fully vaccinated? Upload proof using the confidential Health & Wellness portal.

  
New and Returning Students


In light of current data from the NH Department of Health and Human Services and the City of Manchester, UNH Manchester is operating with some precautions in place. Please read the following important information:

  • Masks should be worn indoors, regardless of vaccination status, in common areas, classrooms and labs. Masks do not need to be worn inside offices occupied by only one person.
  • Masks are no longer required to be worn outside except in gatherings of 20 or more where physical distancing cannot be maintained.
  • Regular COVID-19 testing will continue for faculty, staff, and students, even if vaccinated. Details here

We are hopeful that as more members of our community get vaccinated and cases remain low, our campus will transition to being fully open for the fall. We strongly encourage all members of our community to get vaccinated.  If you already have, please tell us in the Health & Wellness portal or here. This is protected information and no one will know your individual decision, but having a better understanding of how much of our community has been vaccinated will help us to make informed decisions.  Please contact UNH Health & Wellness at (603) 862-9355 should you have any questions or require assistance to upload a copy of your vaccination card.

 
Checklist of what you need to do this fall


pick up test kits or opt out

On-campus students and/or campus housing residents:

Every student on campus or living in campus housing must participate in the UNH Manchester testing program and pick up COVID-19 test kits for the rest of the fall semester.

Test Kit Pick-up

Monday, September 27 to Friday, October 1
9 a.m. - noon and 1 - 4 p.m.
6th Floor, UNH Manchester
No pre-registration required

  • The COVID test drop box is located outside the main entrance at 88 Commercial Street.
  • Tests should be submitted Monday through Thursday by 4 p.m. - no Fridays or weekends
  • Any labels printed prior to summer 2021 are no longer valid as of 8/16. Bring any old kits and labels with you when you come to pick up kits.

All students planning to be on campus for any reason will be required to test regularly to maintain a valid Wildcat Pass. COVID-19 testing at UNH Manchester is self-administered and processed onsite. CLICK HERE FOR DETAILS ON HOW TO SELF-SWAB AND VIEW YOUR RESULTS

  
Fully remote/off campus students:

Testing is not required but you must submit an opt-out form, even if you have opted out of testing in past semesters.

If you have any questions about COVID-19 testing policies or processes, please email covid_unhm@unh.edu or call Mary Young at (603) 641-4119 or Dana Pierce at (603) 641-4348.

Sign the UNH COVID-19 Testing Consent Form

Sign the UNH COVID-19 Testing Consent Form .

Sign the Wildcat Pledge

The Wildcat Pledge confirms your commitment to participate in regular COVID-19 testing and follow all federal, state and University public health protocols around physical distancing, face coverings and gatherings. You must sign the Wildcat Pledge to have a valid Wildcat Pass, otherwise you will not be permitted on any UNH campus. If you choose not to sign the pledge for any reason, please contact Academic Advising to ensure your studies stay on track.

update my profile

To ensure effective contact tracing, it is very important that you update My Profile so UNH Health & Wellness can get in touch with you quickly should you be exposed to COVID-19.

have a valid wildcat pass at all times

You are required to have a valid Wildcat Pass at all times on any UNH campus. Wildcat Pass is a web app developed to help students, faculty and staff stay aware of—and compliant with—UNH’s COVID-19 guidelines. When you log in to Wildcat Pass, it will either say that you are compliant or provide what you are missing (for example, a negative COVID-19 test or signed Wildcat Pledge). UNH faculty and staff may ask for proof of a valid Wildcat Pass at any time.

 

Frequently Asked Questions

Test Frequency

COVID-19 testing at UNH Manchester is self-administered and processed onsite. Use the graphic below to determine how frequently you must submit a COVID-19 test:

COVID-19 testing flow chart

  
How to Self-Swab and Submit Your Test

Watch the video below or view our downloadable testing instructions for step-by-step guidance to self-testing. UNH Manchester’s COVID-19 test drop box is outside the building to the left of the main entrance.

  
Checking Your Results

We’ve created this helpful guide to walk you through how to see your results.

  1. Log in to your account at https://unewhorchard.netsmartcloud.com/
  2. You will see one “Order” file. Each batch of test kits counts as one order.
  3. Open the report by clicking the order ID.
  4. This report contains all test results from your batch. Look for the most recent “Final – Approved” date on the left-hand side to find your latest test result.
  5. A result of “Compliant” means your test did not show COVID-19.

The measures designed to keep you safe at UNH Manchester include:

  • Mandatory cloth face covering for everyone in the building, unless alone in private office.
  • Regular testing for students, faculty and staff on campus (details in the accordion above)
  • Comprehensive contact tracing
  • Continued hygiene and sanitation measures
covid positive unvaccinated & vaccinated
  • Leave the building immediately and see your medical provider and/or the emergency room for treatment if needed.
  • If you test positive via UNH testing, you will be contacted by UNH Health & Wellness. If you tested positive outside of the UNH Testing Lab, upload your test results to UNH Health & Wellness.
  • Your instructors will be notified that you are experiencing non-academic circumstances that are beyond your control. Your medical information will not be shared with your instructors and you do not need to disclose your COVID test results. Faculty Senate policy as set forth in the SRR&R, section 4.13, provides faculty with discretion on how they proceed in the face of these reported circumstances. If you have questions about how your positive test result impacts your academics, email Stephanie Kirylych, Director of Academic Advising, at stephanie.kirylych@unh.edu.
  • You must isolate for 10 days per the State of New Hampshire during which time your Wildcat Pass will be INVALID.

A positive test exempts you from additional testing for 90 days from your time of illness or a positive test result. Your Wildcat Pass will be VALID during the 90-day period. You do not, and should not, attempt to try to test negative after a positive.

If you have been exposed to someone with a confirmed case of COVID
  • Household/Non-Household Close Contact VACCINATED*
    • You do not need to isolate or quarantine
    • Submit a test the next possible day and test 3-5 days after last exposure
    • Distance when possible until day 3-5 negative test
    • Wildcat Pass VALID

      *Guidance for vaccinated close contacts also applies to individuals with a documented COVID-19 infection in the past 90 days.
       

  • Household Close Contact UNVACCINATED
    • You must quarantine for 10 days per the State of NH
    • Submit a test the next possible day and test 3-5 days after last exposure
    • Maintain 6ft distance through Day 10
    • Wildcat Pass INVALID
       
  • Non-Household Close Contact UNVACCINATED
    • Recommended 10 day quarantine per CDC (may end after 7 days if Day 5 or later test is negative and no symptoms)
    • Submit a test the next possible day and test 5-7 days after last exposure
    • Maintain 6ft distance through Day 10, or Day 7 if negative test on Day 5 or later
    • Wildcat Pass INVALID

For advising appointments, contact unhm.advising@unh.edu or call (603) 641-4170. For career services, schedule an appointment via Handshake, or contact unhm.career@unh.edu.

If you will not be on campus this semester and would like a student ID, send a photo of yourself using the following guidelines to unhm.it@unh.edu. Save the photo in JPG format and name the file using your legal LastName,FirstName (i.e., Doe,Jane.jpg). Please use these guidelines when taking your photo:

  1. Use a plain, light background.
  2. Crop slightly above the head to middle of chest.
  3. Must be a color photo.
  4. Do not wear sunglasses or a hat.
  5. Position directly facing the camera.
  6. Eyes open and look at the camera.
  7. Senior Portraits generally don’t meet the criteria.

Once your photo is submitted, UNH Manchester will print your student ID and coordinate with the UNH Security team to distribute it to you.

Visual guide to take student ID photo

 

We understand that many of our students might be moving from a face-to-face class to a class online or vice versa throughout their day. This means there may be limited time in between the classes for these students to get home or to a quiet location. With that in mind, quiet spaces have been identified within the building for this specific use.

See quiet space options

  • Academic Advising: Schedule an appointment through myWildcatSuccess or email unhm.advising@unh.edu.
  • Admissions: Email unhm.admissions@unh.edu or call (603) 641-4150.
  • Business Office/Billing: Email unhm.businessoffice@unh.edu. For student accounts, call (603) 641-4137
  • Career and Professional Success: Schedule an appointment via Handshake, or contact unhm.career@unh.edu for any questions.
  • Center for Academic Enrichment: Email unhm.cae@unh.edu or call (603) 641-4113.
  • Dean’s Office: Email unhm.dean@unh.edu.
  • Financial Aid: Email unhm.fa@unh.edu or call (603) 641-4189.
  • Food Insecurity: If you are concerned about food for yourself or your family during this time, please Lisa Enright, director of student engagement.
  • Graduate School at Manchester: Email unhm.gradcenter@unh.edu or call (603) 641-4313.
  • Housing: Contact Keriann McDonough, coordinator of student involvement and orientation.
  • Information Technology: Call (603) 641-HELP or submit a ticket online.
  • Library: Email unhm.library@unh.edu or call (603) 641-4173.
  • Mental Health Services: Students can schedule free mental health appointments by emailing unhm.advising@unh.edu. Sessions must be scheduled in advance – there will be no walk-in availability. Additional mental health support:
    • Get support for a mental health or substance misuse crisis by contacting the Manchester Mobile Crisis Response Team 24/7 at (800) 688-3544. Mobile Crisis Response sends mental health clinicians, peer support and recovery coaches directly to those in need.
    • Crisis Text Line offers free, 24/7 support for those in crisis. Text HOME to 741741 from anywhere in the U.S. to text with a Crisis Counselor, volunteers who are trained to support people in crisis. It usually takes less than five minutes to connect you with a trained Crisis Counselor.
    • The National Suicide Prevention Lifeline provides 24/7, free and confidential support via phone or chat for people in distress as well as resources for you or your loved ones and best practices for professionals. Call (800) 273-TALK (8255).
  • Registration: Email unhm.registration@unh.edu or call (603) 641-4136.
  • Security: Email unhm.security@unh.edu or call (603) 641-4124.
  • Student Engagement: Email unhm.studentengagement@unh.edu.

Yes, the library will be open. Textbooks on Reserve, laptops, charging cables and all other materials are available for checkout. Books and DVDs can be requested through our catalog or you can browse the shelves yourself. As always, you still have access to the library’s extensive online resources, which include more than 200 online databases and tens of thousands of online journals and e-books. Librarians are available to help you navigate these resources either in person or virtually.

This is a stressful time for many, so we’ve worked with Mental Health Center of Greater Manchester (MHCGM) to continue offering mental health services. Email unhm.advising@unh.edu for more information and to schedule your appointment.

Additional mental health support:

  • Get support for a mental health or substance misuse crisis by contacting the Manchester Mobile Crisis Response Team 24/7 at (800) 688-3544. Mobile Crisis Response sends mental health clinicians, peer support and recovery coaches directly to those in need.
  • Crisis Text Line offers free, 24/7 support for those in crisis. Text HOME to 741741 from anywhere in the U.S. to text with a Crisis Counselor, volunteers who are trained to support people in crisis. It usually takes less than five minutes to connect you with a trained Crisis Counselor.
  • The National Suicide Prevention Lifeline provides 24/7, free and confidential support via phone or chat for people in distress as well as resources for you or your loved ones and best practices for professionals. Call (800) 273-TALK (8255).

We've compiled the resources below to help those experiencing unexpected financial hardships caused by challenges with the COVID-19 pandemic. 

COVID-19 Assistance Information and Resources
 
Food Assistance
 
Unemployment and Financial Resources

If you have additional questions or are concerns about financial hardship during this time, please contact Financial Aid at unhm.fa@unh.edu or 603-641-4189.

 

The New Hampshire Coalition Against Domestic and Sexual Violence’s 13 Coalition member programs are still available 24/7 to provide support and safety. Survivors of domestic and sexual violence are under increased pressure and danger during this time and we want them to know they are never alone: NHCADSV Not Alone Video

Other resources:
CONFIDENTIAL STATEWIDE HELPLINES
  • 24-hour Domestic Violence Helpline: 1-866-644-3574
  • 24-hour Sexual Assault Hotline: 1-800-277-5570
  • Chat and text support services are available at some member programs, and more are beginning to offer these services. Visit your local program to learn more. 

UNH Manchester and UNH Downtown Commons residence hall are official stops for the Green DASH, a free shuttle that runs on weekdays to ease congestion and parking around the Millyard and downtown Manchester. The Green DASH route begins at Veterans Park, with designated stops at UNH Downtown Commons, Rines Center, UNH Manchester and Market Basket. All other stops along the route operate on a flag system—the driver will only stop if there are passengers waiting to be picked up or if someone pulls the “stop” rope aboard the bus. The bus is wheelchair accessible and equipped with bicycle racks. The schedule and route map is below, online and available in hard-copy at the UNH Manchester security desk.

Veterans Park UNH Downtown Commons (1000 Elm St) Rines Center UNH Manchester (88 Commercial St) Market Basket Veterans Park
5:50 pm 5:55 pm 6:00 pm 6:05 pm 6:15 pm 6:20 pm
8:20 am 8:22 am 8:30 am 8:40 am 8:45 am 8:50 am
8:50 am 8:52 am 9:00 am 9:10 am 9:15 am 9:20 am
9:20 am 9:22 am 9:30 am 9:40 am 9:45 am 9:50 am
9:50 am 9:52 am 10:00 am 10:10 am 10:15 am 10:20 am
10:20 am 10:22 am 10:30 am 10:40 am 10:45 am 10:50 am
10:50 am 10:52 am 11:00 am 11:10 am 11:15 am 11:20 am
11:20 am 11:22 am 11:30 am 11:40 am 11:45 am 11:50 am
11:50 am 11:52 am 12:00 pm 12:10 pm 12:15 pm 12:20 pm
12:20 pm 12:22 pm 12:30 pm 12:40 pm 12:45 pm 12:50 pm
12:50 pm 12:52 pm 1:00 pm 1:10 pm 1:15 pm 1:20 pm
1:20 pm 1:22 pm 1:30 pm 1:40 pm 1:45 pm 1:50 pm
1:50 pm 1:52 pm 2:00 pm 2:10 pm 2:15 pm 2:20 pm
2:20 pm 2:22 pm 2:30 pm 2:40 pm 2:45 pm 2:50 pm
2:50 pm 2:52 pm 3:00 pm 3:10 pm 3:15 pm 3:20 pm
3:20 pm 3:22 pm 3:30 pm 3:40 pm 3:45 pm 3:50 pm
3:50 pm 3:52 pm 4:00 pm 4:10 pm 4:15 pm 4:20 pm
4:20 pm 4:22 pm 4:30 pm 4:40 pm 4:45 pm 4:50 pm
4:50 pm 4:52 pm 5:00 pm 5:10 pm - -
UNH Manchester (88 Commercial St) Market Basket Veterans Park UNH Downtown Commons (1000 Elm St) Rines Center UNH Manchester (88 Commercial St)
5:20 pm 5:25 pm 5:30 pm 5:35 pm 5:45 pm 5:50 pm

Disposable masks are available at the security desk on an as-needed basis. Additional PPE is available upon request by emailing covid_unhm@unh.edu.

 

Faculty and Staff


All faculty and staff who plan to be on campus must be tested regularly for COVID-19 and demonstrate proof of a negative test. COVID-19 testing at UNH Manchester is self-administered and processed onsite. see testing frequency and details here

Fully vaccinated? Upload proof using the confidential Health & Wellness portal.

Disposable masks are available at the security desk on an as-needed basis. Additional PPE is available upon request by emailing covid_unhm@unh.edu.

 

Visitors


Visitors to UNH Manchester must be sponsored by a member of the UNH Manchester community.

To sponsor an on-campus visitor (such as a family member or friend, panelist, guest speaker, vendor, campus interviewer, etc.), please coordinate the visit by emailing covid_unhm@unh.edu with the following information:

  • Date of visit
  • Time of visit
  • Nature of visit

Each visit will be assessed on a case-by-case basis.

Visitors are expected to wear a mask and adhere to physical distancing measures of six (6) feet. When your visitor arrives on campus, they will be asked about any COVID-related illness or symptoms they have experienced.  

We ask that your visitors do not come to campus if they have any of the symptoms listed on the CDC website.

This procedure is necessary to maintain visibility concerning who is on campus, and we appreciate your cooperation.

Again, to coordinate a campus visitor, please email covid_unhm@unh.edu.

#unhtogether

Now more than ever, the health and safety of our UNH community depends on everyone acting with real Wildcat pride. Let's take care of each other.

Learn More