Coronavirus (COVID-19) Updates & Resources

UNH Manchester Building photo

In the best interests of the health and safety of the Wildcat community, UNH Manchester will suspend all in-person classes for the remainder of the spring semester, extending our previously announced transition to non-face-to-face, remote learning. We understand there will be a lot of questions as this rapidly changing situation develops, and we encourage you to check this page frequently for updates, important information and resources.

We know there are a lot of questions and concerns during this time, so we've compiled some of the most frequently asked questions below. UNH Manchester staff and services are still available to address your needs as best we can.

FINANCIAL SUPPORT

MENTAL HEALTH SERVICES

IMPORTANT CAMPUS CONTACTS

Student Information

UNH Manchester has suspended all in-person classes for the remainder of the spring semester, so you will complete your courses in a non-face-to-face, remote learning capacity. Please login to MyCourses to check if there are instructions from your professor teaching the course.

Currently there are more than 100 publishers participating and tens of thousands of titles available through Vital Source. Most of the titles adopted by UNH faculty that we offer as e-books are eligible for this program. Log in to Vital Source to access the available books. If you do not have a Vital Source account, you may register with your UNH email address to gain access.

We are looking at various ways of delivering lab courses online. Your instructor will keep you informed as plans are developed.

Please contact Maggie Wells, internship coordinator, at m.wells@unh.edu or 603-641-4331.

If you are concerned about internet or computer access, please contact IT at 603-641-HELP (4357).

Campus officials are currently reviewing issued guidance from the U.S. Department of Education and the Department of Veteran Affairs. UNH expects additional guidance in the coming days that will require careful review and consideration. Please refer back to this page for updates. If you have questions or are concerned about financial hardship during this time, please contact Financial Aid at unhm.fa@unh.edu or 603-641-4189.

Since we are switching to non-face-to-face instruction, instructors will most likely post a revised syllabus. Please contact your instructors for additional details.

The Academic Standards and Advising Committee (ASAC) and the Faculty Senate are working on this issue with input from the provost’s office. Further information will be forthcoming. The Graduate School and the Graduate Council are looking into this issue for graduate students.

All faculty should be reaching out to students by March 23, 2020. You can contact your instructor via MyCourses.

No; the deadline for dropping a course is over.

On-campus, in-person events will be cancelled through the end of the spring semester, however we are working on solutions to celebrate student achievement while continuing to promote health and safety.

  • Commencement is postponed. As you may have seen in President Dean’s video, the 2020 commencement ceremonies for both Manchester and Durham will be held at future dates. This was an extremely difficult decision that we know will disappoint many of you, however your welfare is our top priority. We know that our graduates and their families want an in-person commencement ceremony to celebrate your accomplishments, and we are actively working to make that happen as soon and as safely possible.
  • Honors convocation will be moved to a digital format. We will share the webpage that will feature video(s) and details once it is available, likely in May.
  • Graduate hoodings will not take place in-person; however, we are working with departments on a virtual option to recognize our graduate students. We will be in touch with details as they are available.
  • The Undergraduate Research Conference will be a virtual experience so that we may still celebrate and showcase student research, scholarship and creative works. We will share more information soon.

After extensive deliberation, we have decided to postpone UNH Manchester’s May 14 commencement ceremony. This was an extremely difficult decision that we know will disappoint many students, however your welfare is our top priority. We know that our graduates and their families want an in-person commencement ceremony to celebrate your accomplishments, and we are actively working to make that happen as soon and as safely possible.

  • Honors convocation will be moved to a digital format. We will share the webpage that will feature video(s) and details once it is available, likely in May.
  • Graduate hoodings will not take place in-person; however, we are working with departments on a virtual option to recognize our graduate students. We will be in touch with details as they are available.

Further information will be forthcoming. Here are some important contacts in the meantime:

You will be able to meet with academic advisors and career services virtually. For advising appointments, contact unhm.advising@unh.edu or call (603) 641-4170. For career services, schedule an appointment via Handshake or contact unhm.career@unh.edu.

UNH Manchester staff and services will be accessible remotely. Below are the best contacts for each department:

  • Academic Advising: Email unhm.advising@unh.edu or call (603) 641-4170 to schedule an appointment with an advisor.
  • Admissions: Email unhm.admissions@unh.edu or call (603) 641-4150.
  • Business Office/Billing: Email unhm.businessoffice@unh.edu. For student accounts, call (603) 641-4112 or (603) 641-4137
  • Career and Professional Success: Schedule an appointment via Handshake, or contact unhm.career@unh.edu for any questions.
  • Center for Academic Enrichment: Email unhm.cae@unh.edu or call (603) 641-4113.
  • Dean’s Office: Email unhm.dean@unh.edu.
  • Financial Aid: Email unhm.fa@unh.edu or call (603) 641-4189.
  • Food Insecurity: If you are concerned about food for yourself or your family during this time, please contact Kattarina Biss, program coordinator for student engagement.
  • Graduate School at Manchester: Email unhm.gradcenter@unh.edu or call (603) 641-4313.
  • Housing: Contact Joshua Felch, coordinator of student involvement and orientation.
  • Information Technology: Call (603) 641-HELP or submit a ticket online.
  • Library: Email unhm.library@unh.edu or call (603) 641-4173.
  • Mental Health Services: Students can still schedule mental health appointments during this time by emailing unhm.advising@unh.edu. Counseling sessions will take place at 2 Wall Street, Floor 3 (Mental Health Center Greater Manchester’s Bedford Counseling Associates office). Sessions must be scheduled in advance – there will be no walk-in availability. Additional mental health support:
    • Get support for a mental health or substance misuse crisis by contacting the Manchester Mobile Crisis Response Team 24/7 at (800) 688-3544. Mobile Crisis Response sends mental health clinicians, peer support and recovery coaches directly to those in need.
    • Crisis Text Line offers free, 24/7 support for those in crisis. Text HOME to 741741 from anywhere in the U.S. to text with a Crisis Counselor, volunteers who are trained to support people in crisis. It usually takes less than five minutes to connect you with a trained Crisis Counselor.
    • The National Suicide Prevention Lifeline provides 24/7, free and confidential support via phone or chat for people in distress as well as resources for you or your loved ones and best practices for professionals. Call (800) 273-TALK (8255).
  • Registration: Email unhm.registration@unh.edu or call (603) 641-4136.
  • Security: Email unhm.security@unh.edu or call (603) 641-4124.
  • Student Engagement: Email unhm.studentengagement@unh.edu.

This is a stressful time for many, so we’ve worked with Mental Health Center of Greater Manchester (MHCGM) to continue offering mental health services during the semester. The counseling hours remain the same – Tuesdays and Thursdays between 9 a.m. and 5 p.m. Email unhm.advising@unh.edu to schedule your appointment and include your first and last name and telephone number. Sessions must be scheduled in advance – there will be no walk-in availability. Counseling sessions will take place via telehealth and the counselor will call you at your scheduled appointment time.

Additional mental health support:

  • Get support for a mental health or substance misuse crisis by contacting the Manchester Mobile Crisis Response Team 24/7 at (800) 688-3544. Mobile Crisis Response sends mental health clinicians, peer support and recovery coaches directly to those in need.
  • Crisis Text Line offers free, 24/7 support for those in crisis. Text HOME to 741741 from anywhere in the U.S. to text with a Crisis Counselor, volunteers who are trained to support people in crisis. It usually takes less than five minutes to connect you with a trained Crisis Counselor.
  • The National Suicide Prevention Lifeline provides 24/7, free and confidential support via phone or chat for people in distress as well as resources for you or your loved ones and best practices for professionals. Call (800) 273-TALK (8255).

We've compiled the resources below to help those experiencing unexpected financial hardships caused by challenges with the COVID-19 pandemic. 

COVID-19 Assistance Information and Resources
 
Food Assistance
 
Unemployment and Financial Resources

If you have additional questions or are concerns about financial hardship during this time, please contact Financial Aid at unhm.fa@unh.edu or 603-641-4189.

 

Faculty/Staff Information

It is expected to continue to the end of the semester. Regular communications will be sent as we update the timeline, so please check your email and this webpage for updates.

Your FOB will still allow you to access the building should you need to. For the remainder of the semester, the building will be open Monday through Friday, 7:30 a.m. to 6 p.m. and will be closed on weekends. Anyone who needs to access the building after hours must inform UNH Police dispatch before arrival at 603-641-4124, and you should also call to let them know when you have left the building.

Support for faculty and staff in developing non-face-to-face instruction includes many different formats including on-line tutorials, workshops, and one-on-one support from a team of 50 instructional designers and experienced faculty and staff. The following links provide resources that can support instructional continuity:

INSTRUCTIONAL CONTINUITY RESOURCES

ACADEMIC TECHNOLOGY TRAINING CALENDAR

In the interest of your health and safety, international and domestic business travel is currently prohibited, and all personal international travel is strongly discouraged. As applicable, consult with your manager to determine whether your domestic travel is essential. Employees are strongly encouraged to use remote methods, such as teleconferencing, where possible. These restrictions will be reassessed and updated as needed. 

Please work with your manager to cancel your travel commitments and request refunds or credits to use on future university travel. If you are unable to secure refunded expenses or travel credit for future use, there will be no financial impact to you—we will cover cancellation costs.

The CDC provides recommendations on postponing or canceling travel via travel notices. A list of destinations with travel notices is available on the CDC website.

Housing/Dining

Exceptions are listed below, however most undergraduate and graduate students should not return to UNH Downtown Commons after spring break. Please use this online sign up form to schedule a time to retrieve your belongings from the residence hall.

We ask that you move out as soon as you are able. Please contact Josh Felch at unhm.studentengagement@unh.edu or 603-641-4116 to discuss moving out.  

If you want to request remain at the residence hall for the remainder of spring semester, you must complete this petition by Saturday, March 21. The petition will be reviewed by the UNH Manchester campus housing committee and students will be informed by phone whether the petition has been granted.

You are able to remain at UNH Downtown Commons if:

  • You are an international student who does not have another place to live or are unable to travel home due to financial or travel restrictions.
  • You do not have or cannot access secure housing.

Students who wish to remain at the residence hall must complete this petition by Saturday, March 21. The petition will be reviewed by the UNH Manchester campus housing committee and students will be informed by phone whether the petition has been granted.

Students with a UNH meal plan will be able to access grab-and-go breakfasts, lunches and dinners at the dining hall.

Students who do not have a meal plan will not have access to the dining hall. At this time, many grocery stores are open and many dining establishments offer takeout and delivery service—but UNH cannot guarantee that you will be able to obtain food as easily as you have in the past.

Should you or someone you’ve been in contact with develop any COVID-19 symptoms, please let your RA know right away. You should also make your own transportation arrangements to visit your Primary Care Provider or a local urgent care clinic.

If you have any additional questions or concerns about housing or dining, please contact Josh Felch at unhm.studentengagement@unh.edu or 603-641-4116.

Health Resources


Put your health and the health of your family, colleagues and community first with important COVID-19 resources and information from UNH Health & Wellness.
 

HEALTH RESOURCES